Frequently Asked Questions

Quickly find answers to some of the most common questions about the member portal and our Plans.

Contact Us

Regular Office Hours of Operation

Monday to Friday from 8:00 a.m. to 4:30 p.m.

We do not accept walk-in appointments. All visitors who want to meet with a staff member must contact us first to make an appointment.

Contact Centre

Monday to Friday from 8:30 a.m. - 4:00 p.m.

Call 204-942-6591 or 1-888-842-4233 (toll free).

Email

info@hebmanitoba.ca

For inquiries specific to Disability & Rehabilitation claims, email DRinfo@hebmanitoba.ca.

Do not send Beneficiary forms by email or fax. These documents are only valid if signed in ink.

Fax

General: 204-943-3862
Disability & Rehabilitation Department: 204-975-1165

Office Location and Mailing Address

900-200 Graham Ave.
Winnipeg MB R3C 4L5

Latest News

Pension Payments – Change to Deposit Dates

Jan 20, 2026

We have revised when pension payments are made when the first day of the month isn’t an official banking day.
Full story
Holiday Hours

Dec 16, 2025

In addition to the regular statutory holidays, HEB closes early on December 24 and 31
Full story
Healthcare Employees’ Pension Plan Cost of Living Adjustment Plan (HEPP COLA) Payment

Dec 15, 2025

Eligible retired members will receive a HEPP COLA benefit payment on January 2, 2026.
Full story
Life Insurance Statement of Benefits

Nov 03, 2025

The Life Insurance Plan Statement of Benefits is now available on the secure member portal.
Full story

More News...

2026 Holidays

We are closed on the following days:
Thursday, January 1
Monday, February 16
Friday, April 3
Monday, April 6
Monday, May 18
Wednesday, July 1
Monday, August 3
Monday, September 7
Wednesday, September 30
Monday, October 12
Wednesday, November 11
Friday, December 25
Monday, December 28
Friday, January 1 (2027)

Disclaimer - This website provides a basic overview of the Healthcare Employees' Pension Plan (HEPP) and the Healthcare Employees' Benefits Plan (HEBP) (collectively the HEB Manitoba Pension and Benefit Plans). Not all employers participate in all Plans. Please check your eligibility for benefits with your employer.

HEB Manitoba is a name notation registered by the Healthcare Employees’ Pension Plan – Manitoba and the Healthcare Employees’ Benefits Plan – Manitoba and under which each of their respective undertakings is carried out.

The information on this website is for convenience of reference only and has no official sanction. See our full disclaimer HERE.

LAND ACKNOWLEDGMENT

HEB Manitoba serves its stakeholders on Treaty Lands 1, 2, 3, 4, 5, 6, and 10, the traditional territories of the Anishinaabeg, Anishininewuk, Dakota-Oyate, Denesuline, Nehethowuk Nations, Inuit, and the national homeland of the Red River Métis Nation.

HEB Manitoba is committed to moving forward in partnership with First Nations, Inuit and Métis people in the spirit of truth, reconciliation and collaboration for the benefit of all people.

HEB Manitoba